Egg on Face

[jacey]

I just had a letter to say that Egg are cancelling my credit card because... well no good reason really, just a lot of waffle. So I immediately thought: Help, have I missed a payment? Do I owe them money? But when I logged in to my account the card balance is sitting on a resolute zero. I don't owe them money at all.

It seems they are cancelling my account because, having been taken over by Citibank, they have decided that I am not the type of customer they want. I can only think it's because I don't spend enough money on their card.

Now this really pisses me off, not because I need my credit card, I don't, (I barely use the thing except for a few convenience transactions), but because it seems that these days everyone wants me to exist on credit, to take out a loan, to spend more on yet another credit card.

What's wrong with living in the black?

Comments

[del-c.livejournal.com]

What's wrong with living in the black?

Well, from their point of view, lots.

[birdsedge.livejournal.com]

Yeah, but now they've lost any chance that I might go demented and put that secondhand Rolls Royce on my Egg Card.

[julesjones]

Indeed. People who don't spend much, and worse, pay it off every month, are not *profitable* enough.

[charlieallery.livejournal.com]

I've had an MBNA card for, um, I dunno, about 15 years I guess, at least. Once I paid off all the cards onto the mortgage, I stopped using it. It hasn't budged for at least 2 years because I mislaid the card they sent me after the last one got stolen - I've just got a new one. In fact I have 10 quid credit sitting on it because of interest paid that they refunded on the money that got stolen. I like the card because it's a Platinum card and it has a wacking great credit limit after years of minimum payments only - such that if I had to go out this minute and buy a new car, I could do so on that card. Which means it's my safety net.

They seem quite happy to let me have the card and spend nothing on it. I pay them nothing, they keep sending me cheques to use against the card. Plus they're very friendly and helpful on the phone. Unlike other companies I've tried to deal with. :)

[birdsedge.livejournal.com]

Maybe - if you've used it in the past - they won't dump you, but I'd not used mine much at all. They certaily used to be a decent company to deal with in the past but I think the takeover by Citibank may have changed all that.

Watch out.

[birdsedge.livejournal.com]

Sorry you said MBNA - just realised my comment was based on a misreading. Yeah, MBNA just want you to have their card in case you spend money on it.

[maeve-the-red.livejournal.com]

Listing to Radio 4 (as I do), I heard others with a similarly good (if unprofitable for the b*stard company) credit record who had also been dumped by Egg.

I believe that a fuss is being kicked up as we speak and I suspect it's something Citibank (who own Egg) will regret doing (no, I am *not* going to make the obvious quip here).

[birdsedge.livejournal.com]

Yes, it seems I am one amongst thousands. Well neither Egg nor Citibank is currently on my Christmas Card list. And if either tries to offer me or mine any kind of banking in future they can go and take a long walk off a short pier.

I'm sorry for all those people who have been dumped who actually need and use their cards, but since I don't it's good riddance. One less account to think about.